FAQ

What is your payment methods?

Normally we accept 50% T/T in advance, balance payment again shipment We also accept VISA/MASTER , online bank ，etc.

What is your MOQ?

≥1 PCS

What is your delivery time?

Within 3 days after receiving deposit

Where is your delivery area?

We provide delivery within the Klang Valley and deliver throughout the whole of Malaysia at low-cost via our own delivery trucks.

How about warranty of products?

Normally we will provide 1 year part warranty

How about the quality of your products?

We have more then 20 years of consultant experience of refrigeration equipment, and we have a dedicated Quality Control and Inspection Team to ensure that our products meet strict production standards

Do you provide Repair & Maintenance ?

As an expert in the refrigeration field and we knowing that a refrigerator is vital for the storage, therefore, we also provide this service to the client who using different brands of commercial refrigerators.

What type of customer you did before?

We strive to serve wide range of industries. For instance: Grocery, Hypermarket, Supermarket, Shopping Mall, Petrol Station, Hospital, Restaurant, Flower Shop, Culinary & Bakery House, etc.

How do I place an order?

Select the model of the item that you want to purchase. If there is an option for multiple models, select a single product and click on Add to Cart. If there is no option for multiple models, just select the quantity and click on Add to Cart. When you are ready to checkout, click on the cart and then checkout. You will then be directed to the payment page where you can opt to pay via various methods.

What about After-Sale Service?

It is not enough to say “Thanks” or “Let’s keep in touch” after a sale is complete. Our support regarding warranty service, training, or repair will be maintained whenever customer need us